SMS LOGIC
SMS LOGIC Support Center

Hello, how can we help?

Suggested knowledgebase articles:
Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

  • Top articles
  • Latest articles
What are DND Subscribers

Category: DND Subscribers

DND is an acronym of Do Not Disturb. It is a new system which allows a mobile subscriber to opt out or in of any type of 3rd party or marketing SMS Messages. A subscriber can decide to subscribe to th...

701
(721)
How to Check SMS SENT/DELIVERY Reports

Category: SMS Messages

After you have sent your SMS Messages or Voice Messages, you can check the Reports to see which mobiles the messages were sent to and which mobiles delivered or received the SMS messages. In order to ...

1,561
(632)
How do I create my Senderid

Category: SMS Messages

Our platform allows you to create as many SENDERID as possible under your account, but we do not allow DUPLICATE senderids. This means that it is one unique SENDERID per client. We want to ensure that...

1,046
(727)
How To Send SMS Messages

Category: SMS Messages

You can send SMS Messages to a single mobile, Bulk Mobile using your Mobile Group or Address Book contacts. To send SMS Messages, go to the MESSAGES menu 1. Click on Send SMS 2. On the Send SMS Messag...

1,007
(626)
How do I edit my Mobile Contact Group

Category: SMS Messages

GTo Edit your Mobile Group: 1. Login to your account 2. Click on the MESSAGES menu and Select MOBILE GROUPS3. On the Mobile Group page, look for the Mobile Group you want to Edit and click the ...

932
(679)
How do I create/Add Mobile Contacts Group

Category: SMS Messages

To create a Mobile Contact Group: 1. Login to your account with your username ans password 2. Once you have successfully logged in, Click on the MESSAGES menu and select MOBILE GROUPS 3. On the Mobile...

930
(598)
How do I transfer fund to a friend on this platform

Category: Account Management

This does not apply to everybody, only those who are given permission to do this can do it. To transfer funds to friend on the platform, follow the steps below; Ensure you are logged in to your accou...

232
(0)
How do I check my Invoice Payment records

Category: Account Management

To check your Invoice payment records, follow the steps below; Ensure you are logged in to your account Once you have logged in successfully, on the left side of the page locate Account  Under the Ac...

202
(0)
How to Check and View my Invoice records

Category: Account Management

   To check your invoice records, follow the steps below; Ensure you are logged in to your account Once you have logged in successfully, on the left side of the page locate the Accounts menu Under th...

208
(0)
How to Check My Wallet Usage

Category: Account Management

  To check your Wallet usage or transactions, follow the steps below; Ensure you are logged in to your account.  Once you have logged in successfully, on the left side of the page locate Account. Und...

248
(0)
How do i fund My Wallet

Category: Account Management

  To fund your wallet, we have three channels Dedicated Bank Account Number Channel  Online Payment Channel Bank Transfer Channel 1. Dedicated Bank Account Number Channel N.B To fund wallet using th...

269
(0)
View entire Knowledgebase